Statements are sent monthly and are due upon receipt. You will not receive a statement if your balance is $5.00 or less.

Dispenser rentals are billed for the current month, while water deliveries are billed the following month. For example, March water deliveries are billed in April.

For the fastest and most convenient way to pay, we recommend using our secure online payment portal

PAY ONLINE
Click here to make a payment online.

AUTO PAY
Enroll in Auto Pay to have your outstanding balance automatically charged to your card on either the 7th or 20th of each month. You may enroll in Auto Pay by choosing this option when paying online.        Click here to make a payment online and enroll in Auto Pay.

BY PHONE
If you are unable to make your payment online, our Customer Service team can assist you with a credit or debit card payment by phone, Monday through Friday from 9:00 a.m. to 4:00 p.m.

Oahu: 808-487-7777     |     Maui: 808-873-6022     |     Kauai: 808-245-3355

BY MAIL
You may mail a check or money order payable to Menehune Water Company. Please do not send cash through the mail or submit payment to your delivery driver.

WALK-IN
Cash payments may be made at our Will Call window during normal business hours, Monday through Friday from 8:00 a.m. to 5:00 p.m.

1. Customer ID = 123   (note: Customer ID is the same as customer number)

2. 900000P-IN = Invoice Number

3. 01/11/2016 = Date Bottles were picked up and dropped off.  Transaction Date

4. 1 5DIST, 2 5PURE =  (1) 5 Gallon Distilled and (2) 5 Gallon Purified.
There was a total of 3 bottles dropped off and 3 empty bottles picked up.

If there is no “DEP” (Deposit) or “RET” (Return) notation, it was an even exchange for empty bottles for full.

If there are more bottles picked up then dropped off, it will show a “RET”.  Customer will get a bottle deposit credit.

If there are more bottles dropped off then picked up, it will show a “DEP”.  Customer will be charged a bottle deposit.

DIST = Distilled
PURE = Purified
RET = Returned Bottle Deposit is credited
DEP = Bottle Deposit is charged

5. 2222222-CR = Credit Applied for Payment

6. 0001234567-CM = Credit Memo

7. Monthly Rental = Cooler monthly rental cost billed on the first of each month.